CASE STUDY: Exactly How I'm Reinventing the Membership Model

Trust me...you're gonna wanna take notes

šŸ¤” Do you wanna see an in depth example of exactly whatā€™s involved when you attempt to disrupt an industry with your biz? šŸ§
Cool, cause today I want to take you through it step-by-step using our brand new monthly membership [One] as a case study. Even if you have zero desire to join [One]ā€”which would be kinda crazy, but whatevsā€”, youā€™re still gonna want to pay verrrry close attention to this case study because thereā€™s lots of scoop that you can steal to use in your own industry disrupting bizšŸ’ā€ā™€ļø

IN THIS EMAIL:

šŸ‘€ HOW TO COME UP WITH INDUSTRY DISRUPTING IDEAS: Thereā€™s not a set formula here, but there are some things I want you to focus on.
ā­ļø WTH IS THIS [ONE] MEMBERSHIP AND HOW, SPECIFICALLY, I DESIGNED IT TO SHAKE THINGS UP: Iā€™m gonna break this down for you in detail so you can see the BTS of our thinking.
šŸŒˆ AN EXAMPLE OF OUR UNIQUE LAUNCH PLAN USING ā€œFOUNDERā€ SPOTS: Which is a framework that you should def steal when youā€™re launching a brand new product/offer.

Reading time: approx xx minutes

āž”ļø HEREā€™S HOW TO COME UP WITH INDUSTRY DISRUPTING IDEAS OF YOUR OWN ā¬‡ļø

Cause while itā€™s not always 100% necessary to disrupt your industry if you wanna become a ā€œcategory of one,ā€ itā€™s def a pretty fab cheat code.

And itā€™s also REALLLLLLLY friggin fun.

So if you wanna disrupt some shit too, here are 3 questions I want you thinking about when it comes to your own biz and industry:

  1. What need is not being met RN in my space? 

    Cause I can promise you: thereā€™s most likely a very juicy list of them.

    And you can literally apply this to every single biz model and industry in existence on planet Earth.

    For example: Any time I work with a designer, I always have a limited # of revisions for my project. I understand WHY, of courseā€¦ and Iā€™m not even saying I disagree with this practice.

    However, my brain does not understand how to only have one round of design feedback and then not have ANY other further thoughts on changes or revisions. And I know Iā€™m not alone. So yeah: thatā€™s a need I have thatā€™s not being met. If I was a website designer, I might try something like unlimited revisions for 48 hours.

    How do you execute this? Here are some ideas: have a junior designer on call you can pay to deal with the client during the 2 days that you can oversee; create a very extensive process for vetting your clients; raise your prices by 50%.

    Look, I KNOW that out of 100 designers, 99 of them would be flipping the fuck out RN after reading this.ā¬†ļø But I also know: the one designer that isnā€™t and is willing to try this would probably already be fully booked out through 2024, soooo.šŸ¤·šŸ»ā€ā™€ļø

  2. Whatā€™s the opposite of what everyone else is doing?

    This one is probably the easiest one to implement.

    Oh, youā€™re a doctor whoā€™s booked solid for 2 months and whose patients can never get in touch with? Cool: start a concierge doctor service.

    Everyone else is charging hundreds of dollars for a luxury massages? Whatevsā€¦you started a service where people can go to a beautiful space, purchase ā€œmembershipsā€ and get charged way less [see The Now Massage].

    Almost all bakeries have a set menu to make it easier for their staffā€¦and almost of all of them sell WAY more then one thing? Ok, well not Crumbl Cookies. Their menu changes weekly and when Iā€™m home from Mexico in LA Iā€™m legit as excited to open up Uber Eats on Sunday night to see what that weekā€™s flavors are as I am was when a new ep of the Golden Bachelor dropped.

    These ideas might not seem revolutionary at the moment cause weā€™ve all gotten used to them. But at some point not too long ago, they absolutely were.

  3. What new, creative spin could I put on all the standard issue products, offers or services in my industry?

    Letā€™s get back to our website designer example. I think we can all agree: website design is a crowded AF field RN. And sure each designer has their own style and thatā€™s step #1 in standing out from the crowd. But what else could you do that REALLY makes the choice of working with you seem like a no brainer for someone?

    Hereā€™s an example:

    āž”ļø A web designer whoā€™s also obsessed with astrology could offer the same 5 page website that everyone else is offering, however, yours will be designed through the lens of your astrological chart. And along with your 5 page website you get a 60-minute astrology reading that will help you understand how to best lean into your chart in other areas of your business that design comes into play [social media, onboarding/offboarding, etc].

    An upsell could potentially be an in depth branding guide thatā€™s also built around your chart [and EVEN if you have one already, if youā€™re pivoting your biz or just feeling like you need to zhush everything up along with your website, this might be exactly what you didnā€™t even know you needed.

    If youā€™re a biz owner who needs a websiteā€¦AND youā€™re obsessed with astrology too, youā€™re going to be excited AF about this offer.

REMINDER: [and yes, I know I sound like a broken record at this point, but I donā€™t care]: most other business owners are totally fine copying everyone else, not being even the teeniest tiniest bit innovative and jumping around from trend to trend.

So yeah: the bar is l-o-w.

I, of course, have zero interest in that bullshitā¬†ļøā€¦and Iā€™m guessing you do too. Weā€™re creating the trendsā€¦not following them. šŸ’…šŸ»

Anyway. Now letā€™s get into this case study so that you can see exactly what all this looks like in action.ā¬‡ļø

Introducing the [One] Membership
Soho House meets Netflix meets the Masterclass platform meets WeWork

[One] is a unique, first of its kind membership collective for innovation obsessed, ā€œallergic to doing shit like everyone elseā€ grown-up entrepreneurs who are alllll the hell in on the idea of becoming a category of one.

Letā€™s talk about how weā€™ve intentionally created this [One] membership offer to be a true industry disruption.

EXAMPLE OF #1: MEETING A NEED NOT BEING MET IN OUR SPACE
The [One] Membership tackles a topic that many people are curious about, but no one else is addressing: How to become a ā€œcategory of oneā€ in your business.

Iā€™ve sworn for 6 years that I was never going to do a membership in my biz. Why?

They just didnā€™t appeal to me at alllll.

I didnā€™t love the long term commitment, I found the framework of a typical membership boring AF, and simply because of the way a typical membership is designed, I basically started immediately thinking about when I was going to leave the second Iā€™d join.

The truth is: there ARE a lot of killer memberships out thereā€”and Iā€™ve enjoyed my time in a few of them. But the thing that was always missing for me are that most memberships are built around the idea of teaching you ONE skill.

Things like: mastering sales in your biz, becoming a crazy good conversion copywriter or learning how to be a Linkedin ninja.

And along with that, thereā€™s typically hours of content to consume [which, if weā€™re all being honest: we never fully catch up on and then feel bad about it] as well as a very rigid framework of monthly events.

Weā€™re creating a membership thatā€™s aimed at actually teaching you how to be innovativeā€¦in an online biz space thatā€™s, at least right now, completely ignoring innovation as a practice.

YOUR TAKE AWAY:

Brainstorm some needs not being met in your industry or space. Set a timer for 15 mins, grab a notebook and really think h-a-r-d about what needs are not being met in your own industry based on everything youā€™re seeing RN. If money was no object and you had no time or resource restrictions, what problem could you potentially solve that EVERYONE else is either ignoring or refusing to address? What are the questions youā€™re always getting or the things youā€™re always noticing people need more help with? How could you potentially come up with a solution that addressed these head on?

EXAMPLE OF #2: WHATā€™S THE OPPOSITE OF WHAT EVERYONE ELSE IN MY SPACE IS DOING?
The [One] Membership tackles the industry standard model of a membership that typically has: a set # of zooms every month, a set type of topics [1 class, 1 Q&A etc] and reinvents it with a straight up ā€œNetflixā€ type schedule that will keep you guessing

Again: itā€™s not like I donā€™t understand WHY this framework [with a set # of zooms on set days with set topics] is the industry standardā¬†ļø.

Itā€™s way the hell easier to manage, way the hell easier to explain and, as a result, before someone even starts to explain what their membership is, your brain kinda, sorta already understands it.

šŸ’„Why [One] is choosing to strategically do the opposite of this šŸ’„

āž”ļø Weā€™re all busy AF. 

And while Fridays at 3pm EST every week might have worked for you a few months ago, the second it doesnā€™t, youā€™re starting to pack your bags.šŸ§³

If youā€™re missing sessions cause things are busyā€¦AND you never even finished the hours of curriculum and video you were supposed to watchā€¦ANNNND maybe youā€™re also not super duper into the community [which was fine before, but now added to the first two issues it becomes clear]ā€”youā€™re Audi 5000.šŸš—

āž”ļø This standard structure can also start to feel boring after awhile.

Especially if youā€™re attending Q&A sessions where people are asking, uhm, dumb questionsā€¦or no one is talking at all. Or if the quality of guest speakers leaves something to be desired. Or maybe it feels like some of the masterclasses donā€™t apply to you, but if you miss the monthly masterclass why are you there?

šŸ”„ Hereā€™s how weā€™re doing things differently in [One] šŸ”„

āœ… Our schedule is going to be Netflix style.

So just like when you open up Netflix on a Friday evening and you have no idea what youā€™re going to find, the same will be true with our monthly calendar in [One]. Each month it will switch up entirely and the third week of the month you will get an email filling you in on next monthā€™s calendar.

Sidenote: my fantasy is that as soon as you see that email drop youā€™re going to be giddy with excitement to open up your gcal and add all of the events that seem most dope to you.

āœ… Our monthly events will all be built around a themeā€¦and the sorts of events offered will shift based on whatā€™s required of that monthā€™s theme/goal.

So sure: there are still going to be things like masterclasses, Q&Aā€™s and more but weā€™re not limiting things to a set monthly offering of ā€œ3 calls and thatā€™s it.ā€

Weā€™ll also have: workshops, town hall type discussions, social events, ā€œboard meetingsā€ [to share insider scoop about our own biz], tech trainings, co-working sessions, and honestly: whatever TF is needed to get everyone into action and moving the needle in their biz according to that monthly theme.

So for example: Februaryā€™s theme is going to be: Get that crazy biz project of yours D-O-N-E. The idea is that I want to get us all moving, taking action [and for some of us with smaller projects, getting the damn things done] with a fun, exciting, biz project of ours that weā€™ve been letting get dusty up on a shelf. Iā€™m guessing you have one of these too, just like I do?

[For the record, Iā€™ve already decided Iā€™ll be working on my new podcast launch: Brand Pop.]

Based on that monthā€™s theme/goal, maybe this will require 3 co-working sessions per week? Maybe weā€™ll plan 5 to REALLY keep us on track? So perhaps just for that month weā€™ll do 20 co-working sessions [along with other events, of course], but then the following month weā€™ll have way fewer co-working sessions because they wonā€™t be required.

YOUR TAKE AWAY:

Again, remember the example I gave above of the web designer who looked around and saw that everyone else in her space was offering 1-2 revisions on projects and she decided to offer unlimited revisions? Look: This ā€œoppositeā€ thing doesnā€™t necessarily work for every scenario, but youā€™ll be surprised by what a gigantic shake-up and disruption [in a good way!] you can bring about just by doing things differently than everyone else. Try doing a poll [or ask a question] on Instagram stories to your community and ask them this: If I said to you I was going to add a juicy new service on to all of my existing packages for FREE [or I was going to add a new product to our product lineā€¦etc], what would you choose and why? The answers you get will probably be hella interesting and may actually include your ā€œoppositeā€ idea.

EXAMPLE OF #3: WHAT NEW, CREATIVE SPIN COULD I PUT ON ALL THE STANDARD ISSUE PRODUCTS, OFFERS OR SERVICES IN MY INDUSTRY?
Weā€™re addressing this one in a bunch of different ways in the [One] Membership

Before I dive into the examples of our strategy here, remember: just because weā€™re talking about industry disruption and ā€œcategory of oneā€ moves does NOT mean that every single thing on your list needs to be an idea more creative than the iPhone or a move thatā€™s bigger than the creation of the internet.

Because the bar is so lowā€¦and because most other biz owners are not even paying ANY attention to this shit, often your moves here can be simple AF.

šŸ’„Here are some things weā€™re doing in [One] to put a new spin on the standard issue Membership Model šŸ’„

āž”ļø Different days and times for events every single month 

Again, as entrepreneurs [with families, responsibilities, hobbies, hell even with ever changing Bravo TV watching schedules] weā€™re all busy AF. And our flavor of ā€œbusyā€ this month may look totally different than our flavor of busy next month.

We all also live in different time zonesā€¦and have different times of days when weā€™re at our best. So each month the days and times of our events will switch up [and yep: of course everything will be recorded.

āž”ļø Non ā€œcumulativeā€ schedule and structure

Because thereā€™s no curriculum to consumeā€¦or b.s. ā€œexclusive proprietary frameworkā€ of mine you need to learn, nothing in [One] is going to be cumulative. This means if you were on a vacay and missed every event the first two weeks of the month, youā€™re not going to be ā€œlost or behindā€ if you attend events in the last two weeks of the month.

āž”ļø No requirement or expectation that all members come to EVERY event

We want you to look at the monthly schedule and ONLY put things on your cal that feel fun, relevant and aligned. We donā€™t expect you to come to every single sesh [and, in fact, donā€™t even think you should try].

āž”ļø Because our schedule and offering are switching up all the time, no oneā€™s gonna get bored

At least thatā€™s the gameplan [and for the record: Greg & I donā€™t wanna get bored either!]. Weā€™re taking the planning of our monthly events and themes VERY seriously. And weā€™re going to paying very close attention to whatā€™s working, whatā€™s not and what YOU and the rest of the community need in order to keep moving toward that ā€œcategory of oneā€ status.

YOUR TAKE AWAY:

Take the pressure of yourself to come up with the most earth shattering, game changing new ā€œspinsā€ that you can put on your product and offers and simply challenge yourself to come up with a few meaningful, standout things that you can use to further differentiate yourself. Creativity is key here, but stay away from complicated [trust me: thatā€™s my specialty and it always makes shit way harder]. Brainstorm 5 ideas and then choose 1 and try it out.

šŸ˜Ž YOU CAN STILL GRAB A [ONE] MEMBERSHIP FOUNDER SPOT FOR $197 šŸ˜Ž

OK, THIS IS KINDA META BUT THATā€™S HOW WE ROLL HERE: Iā€™M GONNA GIVE YOU MORE SCOOP ON THIS MEMBERSHIP IN THE HOPES YOU WANNA JOIN, ANNNNND ALSO SHARE HOW THIS ā€œFOUNDERā€ LAUNCH STRATEGY IS SOMETHING YOU CAN STEAL AND USE IN YOUR OWN BIZ TOO


WEā€™RE OFFERING 100 [ONE] MEMBERSHIP FOUNDER SPOTS AND ARE USING THIS AS OUR LAUNCH STRATEGY

Weā€™re using our tried and true ā€œFounderā€ launch strategy for this new membership after seeing big success with this in past launches.

This basically means weā€™re offering 100 ā€œexclusiveā€ Founder spots for the first people who join [One]. And in order to reward this first group [whoā€™s willing to throw their hat into the ring on a brand new, yet to be ā€œprovenā€ offer], weā€™ve created some juicy ass bonuses that make doing so an absolute no brainer.

[One] officially kicks off in January, 2024, however, for Founders who sign up in December, they get a 30 min 1:1 coaching session with me [that normally go for $1000] for the price of one month of the membership [which is currently priced at $197].

They also get: Founderā€™s office hours, access to my two most recent masterclass, an opportunity to join our ā€œFounderā€™s Councilā€ that will shape the future of [One] and probably lots of other good shit that we havenā€™t even thought of yet.

Thereā€™s even a fun ā€œexclusivityā€ element to it.

This ā€œFounders strategyā€ is a killer one to use for any new item, offer or program that youā€™re getting out into the world and you should seriously consider stealing it if you have something coming up thatā€™s also brand new.

But letā€™s get back to [One] for a hot sec cause I have a feeling that you actually may wanna grab one of those Founderā€™s spots for yourself.šŸ‘€

HEREā€™S SOME MORE DOPE [ONE] STUFF YOU NEED TO KNOW ABOUT:

āž”ļø A killer community: And in case youā€™re thinking FB groupā€¦donā€™t. Weā€™re going to bring you and all of your amazing ā€œcategory of oneā€ fellow entrepreneurs together to learn from, get inspired by and support in Skool.

āž”ļø A curated monthly inspo and trend ā€œstackā€: Iā€™m going to curate for you all of the monthly trends, updates, genius branding and marketing moves, creators to watch, podcasts to listen to and more. Basically everything I think is important for you to know about as an innovation obsessed entrepreneur.

āž”ļø Private Instagram account Thanks to the recent updates Instagram has made, Iā€™m going to be ditching everyone currently on my Close Friends List and replacing them with YOU and other [One] members. This means weā€™re going to have a private space for me to share stories, Reels and even posts where we can all interact.

āž”ļø Monthly Content Club Instead of a monthly book club, weā€™ll have a [totally optional] monthly content club. Sure, sometimes we will read books, but sometimes we will listen to a series of podcast episodes, or read a series of essays around our monthly theme and then discuss them all together on a zoom to share takeaways and lessons.

Trust me: this ainā€™t yo mommaā€™s typical membership.

So, if this feels like this could be a fit for youā€¦

HERE ARE YOUR NEXT STEPS:

āž”ļø Click on over HERE to our [One] Application. At the top of the page you will see a link to our 18 page [One] magazine that includes lots more scoop, our first 6 months of themes as well as Januaryā€™s schedule.

āž”ļø Then you can APPLY and become a Founding Member of [One]! Youā€™re under no obligation to join just by applying, but that is the first step in the process.

Weā€™re kicking off our first event on December 19th, and as per uzsh, Iā€™m saving your ass a seat there.

**If you have any questions about [One] just hit reply and ask away!

p.s. If you missed my How to Become A Category of One in 2024 Masterclass and you wanna watch the replay, you can do that HERE [password= ONE]

As per uzsh, let me know if you have any questions about anything Iā€™ve talked about today. Iā€™m obsessed with helping us all become badass CEO millionaires together, so I wanna make sure that youā€™re clear on all the vibe-y, category of one moves you need to be making in your biz.

Love you. Mean it.