TikTok made me buy it...

How to sell and not sound like a douche canoe

šŸ§¦ TIKTOK MADE ME BUY IT šŸ‘Ÿ
Today I wanna have a real deal convo with you about sellingā€¦and how everyone on social media has made you terrified of it. Theyā€™ve made you worry youā€™re doing it too much,or doing it wrongā€¦or doing it in a ā€œgrossā€ wayā€¦or that you need to spend $4997 to join a program that will teach you all the ā€œinsider tricks about how to effectively sell in non gross non-manipulative ways so people will stop hating youā€¦like they currently do.ā€ šŸ™„ Meanwhile, I just casually placed an order for $853.53 on Amazon and legit EVERYTHING on my list I learned about on TikTok from complete fucking strangers whose names I donā€™t even know.

IN THIS EMAIL:

šŸ“± HOW SOCIAL MEDIA HAS CHANGED THE GAME WHEN IT COMES TO SELLING: thereā€™s a whole new set of rules.
šŸ’„ THE MAIN SALES TACTIC I USE IN MY BIZ: with lots of examples of it.
šŸ›’ EVERYTHING I ORDERED ON AMAZON CAUSE TIKTOK MADE ME BUY IT: you know, just in case you wanna order it all too.

Reading time: approx xxminutes

ā¬†ļø THIS IS THE ACTUAL RECEIPT FROM MY AMAZON ORDER ā¬†ļø

All this shit I ordered is gonna be in Los Angeles waiting for me when I get there tomorrow.

And as I was just sharing al the items I ordered on my Instagram stories I realized that legit EVERY single thing on the list was based on a recco from someone on TikTok.

PEOPLE I DONā€™T KNOW.

Women whose names I donā€™t even remember.

But hereā€™s whatā€™s true about every single one of these cutie lil TikTok influencers: none of em were afraid to ā€œsellā€ to me.

And I got me thinking about this whole sales convo we always seem to be having as biz owners. And all the rules, advice, tips, tricks and hacks that are pumped out to us and shoved down our throats.

As per uzsh, I disagree with almost ALL of it.

So today I wanna have a deep dive convo with you about selling, your [likely] dysfunctional relationship with it and how to [finally!] master it in your own unique way.

Hereā€™s all the shit I bought on Amazon [links for everything down below]

SOCIAL MEDIA HAS COMPLETELY CHANGED
WHAT IT MEANS TO ā€œSELLā€ ONLINE
And honestly: a lot of the info out there about selling is based on outdated tactics that old, self-important white dudes popularized šŸ˜µ

Iā€™ve got a lot of feelings about this ā€œhow to sellā€ topic, but Iā€™m trying to keep things light and tight today.

So I wanna make 3 main points:

1. Social media has necessitated that we all redefine and relearn how to sell our shit.

Selling looks different now, it sounds different now, and itā€™s changing faster than any of us can keep track of. TikTok, in particular, is literally reshaping retail industries and creating insane opportunities that didnā€™t exist only 2 or 3 years ago.

2. If you currently hate selling [or think youā€™re bad at it] itā€™s probably because you think you need to be using all the outdated tactics Iā€™m gonna lay out for you below. Nope! You get to sell however you want to, and I swear: there is a formula that will feel easy, breezy and fun for you. You just have to find it.

3. Iā€™ve only used ONE main sales tactic to sell over a million dollars of services and digital products...and Iā€™m gonna teach you all about it so you can start using it too.

SOME SELLING ADVICE I WANT TO DIE
Basically: STOP doing all this shitā¬‡ļø

Honestly, if you wanna skip this whole damn section, all of my advice can be summed up with these two statements: MAKE BUYING SHIT FROM YOU DEAD FUCKING EASY and treat people like grown ups.

Boom.

Thatā€™s it.

99.5% of business owners mess this up.

But hereā€™s some specific shit I think you need to stop doing ASAP when it comes to selling:

āž”ļø Making me get on a call to ā€œlearn moreā€: I barely wanna get on a call with you when I know abso-fucking-lutely everything about the thing I wanna buy and already like you. If you think Iā€™m going to voluntarily zoom it up with you JUST to get more information about your offer, haaaaaaaaaaaaaaaaaaaa. Uhm, no.

āž”ļø Offering me too many choices [and confusing me]: Oh, ok: I can buy your luxe or your platinum or your gold or your silver or your bronze package? And they all have 1:1 calls with you? But the bronze and the silver have 1:1 calls only on leap years and during daylight savings? And the luxe and platinum package have calls with you only during J months? And some calls have video recordings but some also have AI generated summaries and notes?Yeah, byyyyyyye. I actually clicked off your site before I even made it to silver.šŸ¤·šŸ»ā€ā™€ļø

āž”ļø Not sharing your prices: If your price is not front and center, Iā€™m immediately done. And not only am I done, Iā€™m also angry at you, and probably unfollowing you too.

Hiding your pricing is a ridiculously outdated practice IMHO and honestly, Iā€™m just gonna say it: I think itā€™s kinda manipulative. Hereā€™s why: by making me get on a call with you in order to reveal your pricing, youā€™re trying to direct and control my emotions and response to your price rather than just let me process it however the hell Iā€™d like.

And hereā€™s some more truth: Iā€™m legit not hearing ANYTHING you say on this ā€œbig revealā€ call until you tell me what your stupid price is. This super uncomfortable sitch that you put us in is almost like thereā€™s a bomb sitting in the middle of the room. Weā€™re both staring at it cause we know itā€™s gonna go off, and until it does, I canā€™t focus on anything else.

Also: the idea that your time is so NOT valuable, youā€™d be willing to get on a call with someone who may not even be in the same universe as you are when it comes to pricing/investement is beyond insane to me.

Treat people like grown ass adults and tell us what your price is, por favor.

āž”ļø Only sharing a pricing guide if I sign up for your email list: For some reason, I mostly see graphic and web designers do thisā€¦you have to hand over your email address for the privilege of getting their pricing guide.

Hereā€™s what I do, I give you my email, get the pricing guide, and then immediately unsubscribe cause youā€™ve already made me angry.

āž”ļø Following up with me more than twice: I appreciate when people follow-up with me cause, in general, I suck at getting back to people. However, I think more than 2 follow-ups starts to get kinda weird. More than 3 is DEF weird and anything beyond that Iā€™m going to be thinking about filing a police report.

**Now that Iā€™ve ranted about all the shit I donā€™t think you should be doing, letā€™s talk about the main tactic Iā€™ve used to sell over a million dollars worth of services in my bizā€¦.

THIS IS THE ONLY SALES TACTIC I THINK YOU NEED TO MASTER:
ā€œSelling without sellingā€

When Iā€™m thinking about sales, I break things down into 2 simple main categories: straight up selling and ā€œselling without selling.ā€

The one youā€™re currently worried about, terrified of and tend to avoid at all costs? Thatā€™s straight up selling.

Simply put: thatā€™s you going on social media and basically saying: hereā€™s the thing Iā€™m selling, hereā€™s how much it costs, do you wanna buy it?

But 99.9% of the time in my biz, Iā€™m actually doing the second one: ā€œselling without selling.ā€

OK, so what in the actual fuck is ā€œselling without selling?ā€

This basically means: using language, stories and subtle [and sometimes not so subtle] cues with your audience that allow them to connect the dots on their own about everything you have for sale.

Now lemme be RHOBH C-R-Y-S-T-A-L clear: there is nothing wrong with ā€œstraight up sellingā€ and, in fact, itā€™s a verrrrry important part of your business.

So this is not a permission slip to not do that.

But ā€œselling without sellingā€ is so damn effectiveā€¦and Iā€™ve gotten so good at itā€¦itā€™s kinda just become my default state of being on social media.

Let me give you some specific examples:

āž”ļø This post on Instagram is ā€œsellingā€ the idea of you getting on THIS very email list hurrrr that youā€™re already on, cause youā€™re smart like that.

In that post, Iā€™m sharing the insane results Iā€™ve seen in my biz since launching this email, and just by seeing those stats youā€™re likely thinking: shit, if this bitch has a 75% or 80% open rate, I wanna see what this thing is all about! Iā€™m also sharing valuable info for you in case you wanna launch an email or revamp an existing one [which is one of the keys to selling without selling: also offering value while you do it].

Now I do have ONE line at the end encouraging ppl to join my email, but a ton of ppl would have joined anyway even without it. And the average biz owner would have probably written that post with some variation of this basic bitch approach: I launched an email! You should sign up! Itā€™s so great! Iā€™m so excited! Yay!

In addition to me ā€œselling without sellingā€ how kickass my weekly emails are, if youā€™re also someone thinking about working with me or joining our new [One] Membership, you could very possibly be thinking: Daym! Now I def wanna work with Erica cause look at the sort of results she gets!? So Iā€™m also ā€œselling without sellingā€ the idea that when you work with me, Iā€™m going to give you ideas like this email one that will also get insane results, but FOR YOU.

Do you see how strategic all this shit can be?

āž”ļø This email from a few weeks ago was titled: Exactly how Iā€™m reinventing the membership model.

Now there was an insane amount of value in that email for anyone reading it, whether they wanna do a membership or not. I was sharing exactly how I come up with industry disrupting ideas [and how you can too]. I was also sharing really specific examples of how I was using my industry disrupting ideas framework for coming up with specific things that we are doing in [One].

You got to see the process of my thinking and strategizing, how I came up with the ideas, how weā€™re doing things differently in our membership and way the hell more.

Again, there was wall to wall value for any biz owner who took the time to read it.

ANNNNND the entire time, I was also ā€œselling without sellingā€ the idea that y-o-u should also be in [One].

With every lesson I shared in that email, that ā€œcodedā€ messageā¬†ļø was there right below the surface [NOTE: none of this is meant to be about manipulation or tricking anyoneā€¦IMHO I think using this technique is clever AF].

SOME MORE EXAMPLES OF ā€œSELLING WITHOUT SELLINGā€:

āœ… Showing BTS video of the Canva doc youā€™re putting together for a new program.
āœ… Saying things like ā€œI had SUCH interesting convos this week with all of my 1:1 clients. Here was the biggest takeaway.ā€
āœ… Showing a daily itinerary with things like: ā€œprep for my kickoff call for my new BE BOP BOOP program tomorrow [we only have 1 spot left!].ā€
āœ… Screenshots of you on zoom calls with clients [or even with your team prepping for a launch].
āœ… A screenshot of a funny message between you and a client with text that says: ā€œWhen it comes to my clients I have pretty shitty boundariesā€¦most of them become my bffā€ [with their permission, of course].
āœ… Mentioning the name of your product or offer OFTEN when youā€™re sharing on social or teaching a lesson [even just MENTIONING the name of it a lot gets your audience curious about it].

THINGS TO KEEP IN MIND WHEN YOUā€™RE
ā€œSELLING WITHOUT SELLINGā€
Cause you need to master this shit too, booā€¦

āž”ļø This practice is not really the sort of thing that I can give you a checklist for, because it honestly encompasses so many different types of content, stories and language. I like to think of it more as a ā€œstate of beingā€ for me now on social. i.e. Iā€™m almost never NOT doing it.

āž”ļø Itā€™s ABSOLUTELY a skill that you need to develop and practice over time. The more ā€œselling without sellingā€ you do, the better you get at it and I swear: you will for sure reach a point where you donā€™t even need to think about it anymore

āž”ļø Most of the time your audience wonā€™t even realize youā€™re doing it: This is why I find showing up on social media and selling every day dead easy. 

āž”ļø The most effective ā€œselling without sellingā€ moves on social are the ones that also deliver mad value. Itā€™s the best of both worlds: for anyone whoā€™s interested in hiring you or buying from you, theyā€™re picking up those undercover sales vibes. And for anyone whoā€™s not really interested in spending cash money RN, theyā€™re STILL excited to be a part of it all cause theyā€™re getting so much value from what youā€™re sharing.

In summary: I think itā€™s VERY friggin worthwhile to start making ā€œselling without sellingā€ an important part of your everyday practice on social media. Start thinking about it more, trying to incorporate it as much as possible and use it as an important tool in your biz toolbox.

HERE ARE LINKS TO EVERYTHING TIKTOK MADE ME BUY
Though keep in mind I havenā€™t tried any of it yet!

Every time I go back to LA from Mexico City, one of the things I MOST look forward to is placing my Amazon order the day before I arrive so my boxes are waiting for me when I pull in from the airport.

Hereā€™s all the shit that was included in the $853.53 ā€œTikTok made me bu itā€ order I shared about above [I will report back once Iā€™ve unboxed it all and tried it]:

**These are affiliate links, FYI-zersā¬‡ļø

šŸ›’ Bluetooth speaker & charger [it has a strong magnet that displays your phone in a cool wayā€¦perfect for the bathroom counter].
šŸ›’ Rearview mirror phone mount [for recording content in the car].
šŸ›’ Chunky gold signet ring
šŸ›’ Insta360 web cam [Now that I have a gigantic monitor for my computer thatā€™s changed my entire life, I needed to buy a webcam. I heard about this camera from my friend Marina and it kinda seems like the coolest thing Iā€™ve ever seen in my life].
šŸ›’ Tap Secret dry shampoo [this is a cool powder tap thing that some chick on the Tok was raving about].
šŸ›’ Haneā€™s womens Nano t-shirt [3 separate TikTok influencers said this was the perfect white tee and itā€™s under $10. Iā€™m gonna try it, and if I like it I will order more before coming back].
šŸ›’ Crewneck batwing sweater [recommended by Grace Atwood].
šŸ›’ Country Life: Homes of the Catskills Mountains & Hudson Valley [getting ready for our NY move, natch].
šŸ›’ Bulk Tahitian vanilla bean pods [I really wanna get fully back on the plant based trainā€”uhm, right after Courage Bagels. I got these so I can make my friend Nicoletteā€™s vanilla bean cashew creamer].
šŸ›’ iPhone crossbody wallet [my Bandolier one broke šŸ˜µ].
šŸ›’ High waisted baggy mom jeans in white [1. I got two sizes cause Iā€™m not sure how they will fit. 2. I wear white jeans allll year long].
šŸ›’ Two piece loungewear set in gray
šŸ›’ Long denim coat [a la Taylor Swift]
šŸ›’ Oversized chunky reading glasses
šŸ›’ Leather bandana [look, Iā€™m pretty sure this is for ppl who ride motorcyclesā€¦I am not one of those. But I have an outfit idea with this and wanna try it].
šŸ›’ True Lime [Look, itā€™s been many years since Iā€™ve had a Diet Coke, but I simply canā€™t control myself anymore. I want to try a super ā€œcrispyā€ one like Kristen] and Iā€™ve decided: this trip is when Iā€™m doing it.

As per uzsh, just slam your finger down on that ā€œreplyā€ button if you wanna chat about anything Iā€™ve shared about today [yep, itā€™s actually me here!].

See you next week from our home in Los Angeles [which you can totes book on Airbnb if you are going to LA and need a fab place to stay!].

Love you, mean it.