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- TikTok made me buy it...
TikTok made me buy it...
How to sell and not sound like a douche canoe
š§¦ TIKTOK MADE ME BUY IT š
Today I wanna have a real deal convo with you about sellingā¦and how everyone on social media has made you terrified of it. Theyāve made you worry youāre doing it too much,or doing it wrongā¦or doing it in a āgrossā wayā¦or that you need to spend $4997 to join a program that will teach you all the āinsider tricks about how to effectively sell in non gross non-manipulative ways so people will stop hating youā¦like they currently do.ā š Meanwhile, I just casually placed an order for $853.53 on Amazon and legit EVERYTHING on my list I learned about on TikTok from complete fucking strangers whose names I donāt even know.
IN THIS EMAIL:
š± HOW SOCIAL MEDIA HAS CHANGED THE GAME WHEN IT COMES TO SELLING: thereās a whole new set of rules.
š„ THE MAIN SALES TACTIC I USE IN MY BIZ: with lots of examples of it.
š EVERYTHING I ORDERED ON AMAZON CAUSE TIKTOK MADE ME BUY IT: you know, just in case you wanna order it all too.
ā¬ļø THIS IS THE ACTUAL RECEIPT FROM MY AMAZON ORDER ā¬ļø
All this shit I ordered is gonna be in Los Angeles waiting for me when I get there tomorrow.
And as I was just sharing al the items I ordered on my Instagram stories I realized that legit EVERY single thing on the list was based on a recco from someone on TikTok.
PEOPLE I DONāT KNOW.
Women whose names I donāt even remember.
But hereās whatās true about every single one of these cutie lil TikTok influencers: none of em were afraid to āsellā to me.
And I got me thinking about this whole sales convo we always seem to be having as biz owners. And all the rules, advice, tips, tricks and hacks that are pumped out to us and shoved down our throats.
As per uzsh, I disagree with almost ALL of it.
So today I wanna have a deep dive convo with you about selling, your [likely] dysfunctional relationship with it and how to [finally!] master it in your own unique way.
Hereās all the shit I bought on Amazon [links for everything down below]
SOCIAL MEDIA HAS COMPLETELY CHANGED
WHAT IT MEANS TO āSELLā ONLINE
And honestly: a lot of the info out there about selling is based on outdated tactics that old, self-important white dudes popularized šµ
Iāve got a lot of feelings about this āhow to sellā topic, but Iām trying to keep things light and tight today.
So I wanna make 3 main points:
1. Social media has necessitated that we all redefine and relearn how to sell our shit.
Selling looks different now, it sounds different now, and itās changing faster than any of us can keep track of. TikTok, in particular, is literally reshaping retail industries and creating insane opportunities that didnāt exist only 2 or 3 years ago.
2. If you currently hate selling [or think youāre bad at it] itās probably because you think you need to be using all the outdated tactics Iām gonna lay out for you below. Nope! You get to sell however you want to, and I swear: there is a formula that will feel easy, breezy and fun for you. You just have to find it.
3. Iāve only used ONE main sales tactic to sell over a million dollars of services and digital products...and Iām gonna teach you all about it so you can start using it too.
SOME SELLING ADVICE I WANT TO DIE
Basically: STOP doing all this shitā¬ļø
Honestly, if you wanna skip this whole damn section, all of my advice can be summed up with these two statements: MAKE BUYING SHIT FROM YOU DEAD FUCKING EASY and treat people like grown ups.
Boom.
Thatās it.
99.5% of business owners mess this up.
But hereās some specific shit I think you need to stop doing ASAP when it comes to selling:
ā”ļø Making me get on a call to ālearn moreā: I barely wanna get on a call with you when I know abso-fucking-lutely everything about the thing I wanna buy and already like you. If you think Iām going to voluntarily zoom it up with you JUST to get more information about your offer, haaaaaaaaaaaaaaaaaaaa. Uhm, no.
ā”ļø Offering me too many choices [and confusing me]: Oh, ok: I can buy your luxe or your platinum or your gold or your silver or your bronze package? And they all have 1:1 calls with you? But the bronze and the silver have 1:1 calls only on leap years and during daylight savings? And the luxe and platinum package have calls with you only during J months? And some calls have video recordings but some also have AI generated summaries and notes?Yeah, byyyyyyye. I actually clicked off your site before I even made it to silver.š¤·š»āāļø
ā”ļø Not sharing your prices: If your price is not front and center, Iām immediately done. And not only am I done, Iām also angry at you, and probably unfollowing you too.
Hiding your pricing is a ridiculously outdated practice IMHO and honestly, Iām just gonna say it: I think itās kinda manipulative. Hereās why: by making me get on a call with you in order to reveal your pricing, youāre trying to direct and control my emotions and response to your price rather than just let me process it however the hell Iād like.
And hereās some more truth: Iām legit not hearing ANYTHING you say on this ābig revealā call until you tell me what your stupid price is. This super uncomfortable sitch that you put us in is almost like thereās a bomb sitting in the middle of the room. Weāre both staring at it cause we know itās gonna go off, and until it does, I canāt focus on anything else.
Also: the idea that your time is so NOT valuable, youād be willing to get on a call with someone who may not even be in the same universe as you are when it comes to pricing/investement is beyond insane to me.
Treat people like grown ass adults and tell us what your price is, por favor.
ā”ļø Only sharing a pricing guide if I sign up for your email list: For some reason, I mostly see graphic and web designers do thisā¦you have to hand over your email address for the privilege of getting their pricing guide.
Hereās what I do, I give you my email, get the pricing guide, and then immediately unsubscribe cause youāve already made me angry.
ā”ļø Following up with me more than twice: I appreciate when people follow-up with me cause, in general, I suck at getting back to people. However, I think more than 2 follow-ups starts to get kinda weird. More than 3 is DEF weird and anything beyond that Iām going to be thinking about filing a police report.
**Now that Iāve ranted about all the shit I donāt think you should be doing, letās talk about the main tactic Iāve used to sell over a million dollars worth of services in my bizā¦.
THIS IS THE ONLY SALES TACTIC I THINK YOU NEED TO MASTER:
āSelling without sellingā
When Iām thinking about sales, I break things down into 2 simple main categories: straight up selling and āselling without selling.ā
The one youāre currently worried about, terrified of and tend to avoid at all costs? Thatās straight up selling.
Simply put: thatās you going on social media and basically saying: hereās the thing Iām selling, hereās how much it costs, do you wanna buy it?
But 99.9% of the time in my biz, Iām actually doing the second one: āselling without selling.ā
OK, so what in the actual fuck is āselling without selling?ā
This basically means: using language, stories and subtle [and sometimes not so subtle] cues with your audience that allow them to connect the dots on their own about everything you have for sale.
Now lemme be RHOBH C-R-Y-S-T-A-L clear: there is nothing wrong with āstraight up sellingā and, in fact, itās a verrrrry important part of your business.
So this is not a permission slip to not do that.
But āselling without sellingā is so damn effectiveā¦and Iāve gotten so good at itā¦itās kinda just become my default state of being on social media.
Let me give you some specific examples:
ā”ļø This post on Instagram is āsellingā the idea of you getting on THIS very email list hurrrr that youāre already on, cause youāre smart like that.
In that post, Iām sharing the insane results Iāve seen in my biz since launching this email, and just by seeing those stats youāre likely thinking: shit, if this bitch has a 75% or 80% open rate, I wanna see what this thing is all about! Iām also sharing valuable info for you in case you wanna launch an email or revamp an existing one [which is one of the keys to selling without selling: also offering value while you do it].
Now I do have ONE line at the end encouraging ppl to join my email, but a ton of ppl would have joined anyway even without it. And the average biz owner would have probably written that post with some variation of this basic bitch approach: I launched an email! You should sign up! Itās so great! Iām so excited! Yay!
In addition to me āselling without sellingā how kickass my weekly emails are, if youāre also someone thinking about working with me or joining our new [One] Membership, you could very possibly be thinking: Daym! Now I def wanna work with Erica cause look at the sort of results she gets!? So Iām also āselling without sellingā the idea that when you work with me, Iām going to give you ideas like this email one that will also get insane results, but FOR YOU.
Do you see how strategic all this shit can be?
ā”ļø This email from a few weeks ago was titled: Exactly how Iām reinventing the membership model.
Now there was an insane amount of value in that email for anyone reading it, whether they wanna do a membership or not. I was sharing exactly how I come up with industry disrupting ideas [and how you can too]. I was also sharing really specific examples of how I was using my industry disrupting ideas framework for coming up with specific things that we are doing in [One].
You got to see the process of my thinking and strategizing, how I came up with the ideas, how weāre doing things differently in our membership and way the hell more.
Again, there was wall to wall value for any biz owner who took the time to read it.
ANNNNND the entire time, I was also āselling without sellingā the idea that y-o-u should also be in [One].
With every lesson I shared in that email, that ācodedā messageā¬ļø was there right below the surface [NOTE: none of this is meant to be about manipulation or tricking anyoneā¦IMHO I think using this technique is clever AF].
SOME MORE EXAMPLES OF āSELLING WITHOUT SELLINGā:
ā
Showing BTS video of the Canva doc youāre putting together for a new program.
ā
Saying things like āI had SUCH interesting convos this week with all of my 1:1 clients. Here was the biggest takeaway.ā
ā
Showing a daily itinerary with things like: āprep for my kickoff call for my new BE BOP BOOP program tomorrow [we only have 1 spot left!].ā
ā
Screenshots of you on zoom calls with clients [or even with your team prepping for a launch].
ā
A screenshot of a funny message between you and a client with text that says: āWhen it comes to my clients I have pretty shitty boundariesā¦most of them become my bffā [with their permission, of course].
ā
Mentioning the name of your product or offer OFTEN when youāre sharing on social or teaching a lesson [even just MENTIONING the name of it a lot gets your audience curious about it].
THINGS TO KEEP IN MIND WHEN YOUāRE
āSELLING WITHOUT SELLINGā
Cause you need to master this shit too, booā¦
ā”ļø This practice is not really the sort of thing that I can give you a checklist for, because it honestly encompasses so many different types of content, stories and language. I like to think of it more as a āstate of beingā for me now on social. i.e. Iām almost never NOT doing it.
ā”ļø Itās ABSOLUTELY a skill that you need to develop and practice over time. The more āselling without sellingā you do, the better you get at it and I swear: you will for sure reach a point where you donāt even need to think about it anymore
ā”ļø Most of the time your audience wonāt even realize youāre doing it: This is why I find showing up on social media and selling every day dead easy.
ā”ļø The most effective āselling without sellingā moves on social are the ones that also deliver mad value. Itās the best of both worlds: for anyone whoās interested in hiring you or buying from you, theyāre picking up those undercover sales vibes. And for anyone whoās not really interested in spending cash money RN, theyāre STILL excited to be a part of it all cause theyāre getting so much value from what youāre sharing.
In summary: I think itās VERY friggin worthwhile to start making āselling without sellingā an important part of your everyday practice on social media. Start thinking about it more, trying to incorporate it as much as possible and use it as an important tool in your biz toolbox.
HERE ARE LINKS TO EVERYTHING TIKTOK MADE ME BUY
Though keep in mind I havenāt tried any of it yet!
Every time I go back to LA from Mexico City, one of the things I MOST look forward to is placing my Amazon order the day before I arrive so my boxes are waiting for me when I pull in from the airport.
Hereās all the shit that was included in the $853.53 āTikTok made me bu itā order I shared about above [I will report back once Iāve unboxed it all and tried it]:
**These are affiliate links, FYI-zersā¬ļø
š Bluetooth speaker & charger [it has a strong magnet that displays your phone in a cool wayā¦perfect for the bathroom counter].
š Rearview mirror phone mount [for recording content in the car].
š Chunky gold signet ring
š Insta360 web cam [Now that I have a gigantic monitor for my computer thatās changed my entire life, I needed to buy a webcam. I heard about this camera from my friend Marina and it kinda seems like the coolest thing Iāve ever seen in my life].
š Tap Secret dry shampoo [this is a cool powder tap thing that some chick on the Tok was raving about].
š Haneās womens Nano t-shirt [3 separate TikTok influencers said this was the perfect white tee and itās under $10. Iām gonna try it, and if I like it I will order more before coming back].
š Crewneck batwing sweater [recommended by Grace Atwood].
š Country Life: Homes of the Catskills Mountains & Hudson Valley [getting ready for our NY move, natch].
š Bulk Tahitian vanilla bean pods [I really wanna get fully back on the plant based traināuhm, right after Courage Bagels. I got these so I can make my friend Nicoletteās vanilla bean cashew creamer].
š iPhone crossbody wallet [my Bandolier one broke šµ].
š High waisted baggy mom jeans in white [1. I got two sizes cause Iām not sure how they will fit. 2. I wear white jeans allll year long].
š Two piece loungewear set in gray
š Long denim coat [a la Taylor Swift]
š Oversized chunky reading glasses
š Leather bandana [look, Iām pretty sure this is for ppl who ride motorcyclesā¦I am not one of those. But I have an outfit idea with this and wanna try it].
š True Lime [Look, itās been many years since Iāve had a Diet Coke, but I simply canāt control myself anymore. I want to try a super ācrispyā one like Kristen] and Iāve decided: this trip is when Iām doing it.
As per uzsh, just slam your finger down on that āreplyā button if you wanna chat about anything Iāve shared about today [yep, itās actually me here!].
See you next week from our home in Los Angeles [which you can totes book on Airbnb if you are going to LA and need a fab place to stay!].
Love you, mean it.